Frequently Asked Questions

When you join the Y, you become part of our cause to strengthen the foundation of our community. However, joining is just the first step.
Get to know your Y, download our Membership Handbook!

What does my membership include?

A Y membership is a great value that includes many benefits, like:

  • Free group exercise classes - The Y offers many of your favorite group exercise classes FREE with membership. From yoga, Pilates, cycling, Zumba, cardio, toning, core, step, sculpt, and kickboxing, as well as many more, you can find the perfect class at the Y. Most branches begin classes at 5:30 am for early risers, and go into the evening for those who need to burn off steam after a long day. 
     
  • Free health and wellness consultation – Meet with one of our nationally certified trainers to discuss your health and wellness goals and receive recommendations on work out strategies, an introduction to our fitness equipment and answers to any questions you have about the Y, your membership or fitness.
     
  • Free Child Watch during workout - We'll watch the kids while you work out (available at most of our Ys)! This special benefit is available to Y members.
  • Use of state-of-the-art fitness equipment.
     
  • Access to pools,basketball courts, racquetball courts, indoor running/walking tracks and other great amenities.
     
  • Personal training - Whether you want to lose weight or tone up, get in shape for a vacation or train for an athletic event, Y personal training will get you results.
     
  • Programs for youth, adults, families and seniors - from swim lessons for all ages to youth sports, camp, dance, gymnastics and more, there's something for every interest at the Y. View our full program offerings here. Members receive a discount on fee-based programs. 
     
  • Free towel service, Wifi and coffee.
     
  • Financial assistance opportunities. 

Do I have to sign a contract?

No. We know that you will find great value in your Y membership, however should you decide to cancel for any reason, if you terminate before the 20th of the month, your membership will expire at the end of the month.  If you terminate your membership on the 20th of the month or after, your membership will end at the end of the following month.

What is the cost of membership?

Membership cost varies by branch and membership type. Please contact your local branch to set up a tour and learn more about membership pricing.

How do I pay for my Y membership?

You may choose to pay your monthly membership fees through our easy monthly payment service. Your fees will be drafted from your checking account, savings account, or credit card on a continuous monthly basis. You may also choose to pay a year’s fee at once using a credit card, cash or check. Membership fees are non-refundable and non-transferable.  The Y reserves the right to cancel a membership at any time.

Your membership will be drafted from your bank account or credit card on the 1st or 15th of the month.  Annual options are available.  See your branch for details.  It is important for you to check your statements regularly.  If you notice a discrepancy in your bank draft, please notify us promptly.  Refunds are not issued for discrepancies longer than 90 days. 

Do I get a discount if I refer someone?

Yes! With the Share the Y Program, if you refer a friend or family member to join the Y, you and the new member will receive a free month of membership! 

Is online registration available for membership?

You can’t join the Y online yet!  But, we’re working on it and appreciate your patience.

Once I become a member, is online registration available for programs and classes?

Yes.  Online registration for paid programs is available for members and non-members.  It’s easy.  Just go to: www.gwrymca.org/programs

Does the Y offer financial assistance for membership and programs?

The Y is committed to ensuring that everybody has access to the Y and its program, regardless of ability to pay.  For more information on financial assistance, please click here or contact the membership sales director at your local branch.

Do I have to pay for classes or are they included in my membership?

The Y offers many of your favorite group exercise classes FREE with membership. From yoga, Pilates, cycling, Zumba, cardio, toning, core, step, sculpt, and kickboxing, as well as many more, you can find the perfect class at the Y. There are also some specialty classes that are offered for a fee. Most branches begin classes at 5:30 am for early risers, and go into the evening for those who need to burn off steam after a long day. For more information or to learn more about the types of workouts that will help your meet your wellness goals, contact your local branch.

I have a Y Gift Card. What can I use it for? 

Gift Cards are redeemable for programs, merchandise, and membership. Gift cards are non-refundable and cannot be redeemed for cash. The YMCA is not responsible for lost, stolen or damaged cards, and can only be replaced with the presentation of the original sales receipt. 

How does the program schedule work?

We offer nine sessions per year. Priority registration for paid programs for members is accepted 2 weeks prior to the start of each session.  Program participants may register for paid programs 1 week prior to the start of each session.  Free programs, included in membership are first-come, first-served.

Can I bring guests?

You are welcome to bring a guest with you.  Each guest can visit up to two times per year.  For special circumstances, please contact your branch. Are you bringing a guest under the age of 18 with you to the Y, who is not a Y member? Their parent or guardian will need to print and complete the Youth Guest Waiver before your visit.

 

Can I use other Ys in St. Louis?

With a Y membership, you have access to all 24 branches of the Gateway Region YMCA in Missouri and Illinois.

Can I use Ys when I am traveling?

More than 2,000 Ys across the country participate in the A.W.A.Y. (Always Welcome at the Y) program.  Guest fees and privileges may vary.

Is there someone who can show me how to use the machines or give me workout advice?

Each Y branches has staff  available at all times to answer questions provide assistance with equipment.  Members can schedule a free Health and Wellness Consultation with one of our nationally certified personal trainers. 

What are the YMCA hours of operation?

Branches open early and stay open late.  Hours of operation vary by branch.  Please check with your local branch for facility, class and Child Watch hours.

What can my kids do at the Y?

There are many youth programs available to help your child learn, grow and thrive.  From sports to gymnastics to leadership programs, you can find an enriching program for your children at any age.

Do you offer child care while I work out?

Members with a Family Membership can use our free Child Watch service and feel comforted know that their children are in a safe, nurturing environment while they work out.  Members with an Adult Membership can use Child Watch for $10 per child, with a maximum of $25 for multiple children.

Do you have programs for seniors?

We have a number of programs for active older adults, ranging from group exercise classes tailored to the needs of seniors, social groups and volunteer opportunities.  The Y is an ideal place for older adults to keep moving and stay healthy, while being involved in their community.

Is the Y a charitable organization?

The Gateway Region YMCA is a nonprofit organization recognized by the Internal Revenue Service with a 501(c)3 charitable designation. All donations made to the Gateway Region YMCA are tax deductible to the fullest extent of the law. When you donate to the Y, you are ensuring that your neighbors have access to financial assistance for membership, child care, summer camp and more! Consider making an online donation today!

What are the Y rules?

Download our Membership Handbook for the rules and guidelines of our Y. Any applicant or member whose actions are not deemed to be in the best interest of the organization may have that application or membership denied.